Terms and conditions.

Conditions

Contents:
Article 1 - Definitions
Article 2 - Identity of the operator
Article 3 - Applicability
Article 4 - The offer
Article 5 - The agreement
Article 6 - The price
Article 7 - Compliance and Warranty
Article 8 - Delivery and implementation
Article 9 - Payment
Article 10 - Complaints
Article 11 - Proceedings
Article 12 - Additional or different provisions

Article 1 - Definitions
In these conditions, the following definitions apply:

<>: The period within which the consumer can exercise his right of withdrawal; <>: The natural person not acting in the exercise of profession or business and a distance contract with the entrepreneur; <>: Calendar; <>: A distance contract with respect to a series of products and / or services, which the delivery and / or purchase is spread in time; Durable medium : any means that the consumer or business that enables information to him personally is directed to store in a way that future consultation and unaltered reproduction of the stored information.
<>: The natural or legal products and / or remote services to consumers; Distance contract : an agreement whereby in the framework of a system organized by the entrepreneur for distance selling of products and / or services until the conclusion of the agreement exclusive use of one or more means of distance communication;
Technology for distance communication : means that can be used to conclude a contract, without the consumer and trader being in the same area.

Article 2 - Identity of the trader
Handelsonderneming van Brenk (RC PLANES);
Röntgenstraat 6
3771RV Barneveld
Phone: + 316-25000926
Email: info@rc-planes.nl
Commercial Register: 08,212,247
VAT identification number: NL169304218B01

Article 3 - Applicability

These general conditions apply to every offer of the entrepreneur and any agreement reached at a distance between businesses and consumers.
Before the agreement is concluded, the text of these general conditions made available to consumers. If this is not reasonably possible, before the contract is concluded at a distance.
If the contract is concluded electronically distance, notwithstanding the preceding paragraph and before the contract is concluded, the text of these general conditions are made electronically available to the consumer in such a way that the consumer in a simple way can be stored on a durable medium. If this is not reasonably possible, before the contract is concluded, indicated where the general conditions can be viewed electronically.

Article 4 - The offer

If an offer has a limited duration or subject to conditions, this will be explicitly stated in the offer.
The offer includes a complete and accurate description of the products and / or services. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If the contractor uses these images are a true reflection of the products and / or services. Obvious mistakes or errors in the offer binding on the entrepreneur.
Each offer contains such information that is clear to the consumer what rights and obligations are involved in accepting the offer. This concerns in particular:
- the price including taxes;
- any costs of delivery;
- how the agreement will be achieved and what actions they require;
- the method of payment, delivery or performance of the contract;
- The deadline for accepting the offer, or the deadline for adhering to the price;
- how the consumer before the conclusion of the contract, to check information provided by him under the contract and repair if necessary;

Article 5 - The contract

The agreement is subject to the provisions of paragraph 4, concluded at the time of the consumer accepts the offer and meet the corresponding conditions.
If the consumer has accepted the offer electronically, the trader will immediately acknowledge electronic receipt of acceptance of the offer.
If the agreement is created electronically, the trader will take appropriate technical and organizational measures to protect the electronic transfer of data and he will ensure a secure web environment. If the consumer can pay electronically, the trader will take appropriate safety precautions.
The entrepreneur can - within the law - to inform the consumer's ability to meet its payment obligations, and of all those facts and factors relevant to a sound conclusion of the distance contract. If the operator under this investigation was justified not to enter into the agreement, he is entitled to refuse an order or request or to attach special conditions to the implementation.
The entrepreneur will the product to the consumer the following information in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable medium, send:
a. The address of the establishment of the business where the consumer can go with complaints;
b. the conditions and how the right of withdrawal consumer can use.
c. The information contained in these conditions in Article 4 paragraph 3, unless the operator this information already provided to the consumer before the execution of the agreement;
In the event of an extended transaction is the provision in the previous paragraph applies only to the first delivery.

Article 6 - The price

The prices include VAT mentioned in the supply of products or services.
If you have an intracommunity VAT number, you can benefit from prices excluding VAT on behalf of your company.

In order to do so, you just have to create a customer account, register a valid billing address including your VAT number
and then contact us via our contact by e-mail
we are unable to ship orders of 135GBP or less to the UK. Likewise, orders with a value greater than 135GBP will be sent VAT less.

The VAT and customs duties must be paid by the receiver to the customs authorities in the UK when the order arrives to UK soil.

Article 7 - Compliance and Warranty

The company guarantees that the products and / or services meet the contract specifications stated in the offer, the reasonable requirements of reliability and / or usability and on the date of the conclusion of the agreement existing legal provisions and / or government regulations. If agreed, the entrepreneur also ensure that the product is suitable for other than normal use.
A guarantee provided by the trader, manufacturer or importer does not affect the legal rights and claims that the consumer under the contract against the trader may assert.

Article 8 - Delivery and execution

The trader will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services.
The place of delivery is the address that the consumer makes known to the company.
Subject to what is stated in Article 4 of these terms and conditions, the company will implement accepted orders expeditiously within 30 days unless a longer delivery has been agreed. If delivery is delayed or if an order is not or only partially carried out, the consumer receives them no later than 30 days after placing the order. The consumer in this case has the right to terminate the agreement without penalty.
In case of dissolution in accordance with the preceding paragraph, the operator the amount that consumers paid as soon as possible but no later than 30 days after repudiation.
If delivery of an ordered product proves impossible, the trader will endeavor to provide a replacement product or refund amount .. By the delivery will be reported in a clear and comprehensible manner that a replacement item is delivered.
The risk of damage and / or loss of products rests with the employer until the moment of delivery to the consumer or a pre-designated and the entrepreneur announced representative, unless otherwise agreed.

Article 9 - Payment

Unless otherwise agreed, the amounts owed by the consumer to be paid or net cash on delivery place.
In general terms the sale of products to consumers never a prepayment of more than 50%. If payment is agreed, the consumer may not assert any rights regarding the implementation of the order or service (s) before the advance payment has been made.
The consumer is obliged to report immediately to the trader inaccuracies in the payment details.
In case of default by the consumer, the entrepreneur subject to statutory limitations, the right to charge the reasonable costs to the consumer.
Additional terms and conditions for PayPal payments
We are forced to charge a fee for accepting PayPal payments because PayPal also charges us costs.
These costs are never refunded by PayPal in the event of an order cancellation. We can therefore only refund you the ‘real’ amount that we have received from PayPal.
We ask you to take this into account before choosing PayPal payment.
We recommend another online payment method that is cheaper or the completely free IBAN banktransfer.

Article 10 - Complaints

Complaints about the implementation of the agreement must be made fully and clearly described within a reasonable time to the entrepreneur, after the consumer has found the defects.
When entrepreneur complaints within a period of 14 days from the date of receipt. If a complaint requires a longer processing time, is answered by the operator within the period of 14 days, confirming receipt and indicating when the consumer can expect a more detailed answer.
If the complaint can not be resolved by mutual agreement creates a dispute that is subject to dispute.

Article 11 - Disputes

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